If you encounter a problem at a collection point, please leave a message using the “feedback” icon or the QR code provided at each point.
The company operates in a fast-response mode:
- Requests are processed promptly, without being bounced around;
- Each request is recorded and processed;
- Customer service contacts you promptly and resolves the issue.
Feedback is viewed as a tool for improvement: customer messages are analyzed and used to improve service quality.