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Warehouse-to-Warehouse Transportation
This convenient shipping method allows customers to deliver their goods to our warehouse in one city, and we arrange for their transportation to our warehouse in another. The goods are then stored and await collection, with the customer picking them up at a convenient time.
All
For Kaspi.kz orders
Full truckload transportation
Packaging materials
Warehouse services
Warehouse-to-Warehouse Transportation
Warehouse-to-Warehouse Transportation
The following additional services can be ordered:
— Packaging
Packaging materials are provided for various types of cargo, taking into account safety and handling requirements. This reduces risks and ensures proper preparation of the cargo for transportation.
— Insurance
Insurance is optional.
Terms:
- Rate — 0.2% of the declared value;
- Minimum value — 1,000 tenge;
- Maximum declared value — up to 2,000,000 tenge per piece.
This service provides additional financial protection for your cargo.
— Loading and unloading operations
Terms, format, and cost are agreed upon individually at the time of contract, taking into account the characteristics of the cargo and the transportation route.
Free storage is provided for up to 30 calendar days from the date of cargo acceptance.
After this period, a paid extension is possible under agreed terms. Rates and procedures for further storage are determined individually and are governed by the current terms of service.
The following rules must be observed:
- The minimum weight of one piece of cargo is 25 kg;
- Packaging and transportation requirements can be found at Packaging.pdf — Google Drive or Kaspi Guide.
In the event of loss, shortage, or damage to cargo, a formal claim is filed. The procedure for filing and reviewing the claim is regulated by the contract and complies with service quality control standards:
- The claim is recorded and processed;
- An inspection is conducted with the participation of responsible departments;
- Documents and transportation circumstances are analyzed;
- A decision is made within the timeframe established by the contract.
The claim is considered a working tool for quality control. Each claim is processed objectively, with a focus on a fair resolution and long-term partnership.
The service is designed for the following types of businesses:
- courier services with intracity delivery. Intercity delivery is provided by Zammler Kazakhstan;
- distributors and manufacturers;
- large retail chains;
- marketplaces.