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We will contact you during the working week from 09:00 to 18:00 to provide feedback.
Warehouse logistics services cover all stages of order processing: from receiving and storing to assembly, packaging, and delivery.
Zammler Kazakhstan is responsible for any damage to goods inside the warehouse, as per the contract.
If damage occurs during delivery, please contact Kaspi.kz support at 2323.
Your order status is displayed in your Kaspi.kz account. The system is fully integrated with Kaspi.kz, so your order progress is transparent at every stage and can be verified.
All returns are received at the hub. Inspection is performed according to established requirements, after which a detailed report on the product’s condition is provided. This allows for complete control over returns without the need to maintain an in-house warehouse.
No, the documents are processed and the cargo is shipped independently, following the agreed-upon processes. The shipment takes place without the client’s involvement and strictly according to established standards.
The company focuses on collaboration with sellers of Kaspi.kz online stores selling medium and large household appliances, as well as equipment.
To begin collaboration, please submit a request in the “Contacts” section. Terms and conditions are determined based on the specific product and logistical needs