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Complex solutions for e-commerce
We build logistics processes that free up time for your business's growth and development.
Logistics trusted
by leaders
We understand the scale of market leaders’ challenges, the importance of stability, and the demand for quality at every stage. That’s why we build logistics that operates precisely, quickly, and transparently!
With Zammler Kazakhstan, you get more than just a service; you get a strategic partner that implements best global practices and guarantees compliance with the highest standards.
Full cycle
logistics
Zammler Kazakhstan is a strategic partner and a key element of the Kaspi.kz logistics ecosystem.
We offer national-level solutions: not only delivery but also comprehensive logistics for platform sellers.
Modern technologies and a systematic approach help us maintain the stability and growth of the country’s largest marketplace.
System delivery
Kaspi.kz
Our logistics processes are integrated with the Kaspi platform, allowing us to:
- automatically exchange delivery statuses;
- deliver parcels on time;
- maintain transparency and control at all stages.
We handle the entire process: from order acceptance at the address and collection point to sorting, distribution, and transportation between cities in Kazakhstan. Orders are then transferred to delivery operators, who ensure their delivery to parcel terminals or addresses. We also handle the logistics of cancelled orders, which are returned to sellers at our collection points or directly to their address.
Questions can be complicated.
Answers — not
For Kaspi.kz orders
If you are a Kaspi.kz partner and have a question about your shipment, the Kaspi kz hotline 9999 is always ready to help.
Packaging requirements for different product categories must be followed. If an item is damaged during Kaspi Delivery and was not packaged according to the rules, the Kaspi.kz store may not accept the claim. The appropriate category and packaging requirements are listed in the Kaspi Guide https://guide.kaspi.kz/partner/ru/shop/delivery/shipping/packaging_rules
Zammler Kazakhstan does not provide franchise services or open collection points under a partnership model. All logistics processes are managed centrally to ensure a high level of service, operational transparency, and consistent quality standards across the entire network.
- For sellers: For questions about order tracking and delivery, as some orders are processed by other courier services, please call 2323.
- For buyers: For questions about orders on Kaspi.kz, please call 9999.
- For sellers: For questions about tracking and delivery of orders from Kaspi.kz partners, please call 2323.
- For buyers: For questions about orders from Kaspi.kz, please call 9999.
The company is actively expanding its regional infrastructure and regularly analyzes demand patterns. New warehouses and collection points are being opened in stages in accordance with a development plan jointly with Kaspi.kz.