Ksenia Kuzenko — How an Office Manager Became Director of the Quality Department

File under

Today, Ksenia Kuzenko holds the position of Director of the Quality Department at Zammler Kazakhstan. Her journey in the company began in the role of office manager. It was a start in a new field for her, marked from the very first days by interest, engagement, and a readiness to actively get involved in the work. An open corporate culture, a comfortable working environment, and team support set the right pace for development: learning, taking action, and gradually assuming greater responsibility.

Ksenia’s engagement and potential were noticed, and the next step in her career was the position of auditor. The new responsibilities required attention to detail, a systematic approach, and the ability to work with processes. This experience became an important growth milestone and strengthened her confidence in her own abilities.

Over time, I was entrusted with a managerial position in the quality control department. This became a new challenge, but I embraced it with enthusiasm. I was now able not only to manage processes, but also to inspire the team, share knowledge, and help colleagues grow. I realized that a real career is built not on perfection, but on the willingness to act, learn from mistakes, and move forward boldly.

— Ksenia recalls

Key qualities that helped her grow:

✔️ Initiative — the willingness to try new things and take on tasks beyond the current role.

✔️ Responsibility — attention to quality and seeing processes through to results.

✔️ Willingness to learn — the ability to accept mistakes and turn them into growth opportunities.

Today, for Ksenia, working at Zammler Kazakhstan is not only about responsibilities, but also about opportunities: trying new things, developing professionally, and achieving real results.