Comprehensive solutions for e-commerce
Full cycle logistics
Zammler Kazakhstan is the strategic partner and key component of the Kaspi.kz logistics ecosystem. We offer national-level solutions: not just delivery, but comprehensive logistics for the platform’s sellers. Modern technologies and a systematic approach enable us to ensure the stability and growth of the country’s largest marketplace.
System delivery Kaspi.kz
Our logistics processes are integrated with the Kaspi platform, allowing us to:
- automatically exchange delivery statuses;
- deliver parcels on time;
- maintain transparency and control at all stages.
We handle the entire process: from order acceptance at the address and collection point to sorting, distribution, and transportation between cities in Kazakhstan.
Orders are then transferred to delivery operators, who ensure their delivery to parcel terminals or addresses. We also handle the logistics of cancelled orders, which are returned to sellers at our collection points or directly to their address.
FAQ
For Kaspi.kz orders
If you are a Kaspi.kz partner and have a question about your shipment, the Kaspi kz hotline 9999 is always ready to help.
Packaging requirements for different product categories must be followed. If an item is damaged during Kaspi Delivery and was not packaged according to the rules, the Kaspi.kz store may not accept the claim. The appropriate category and packaging requirements are listed in the Kaspi Guide https://guide.kaspi.kz/partner/ru/shop/delivery/shipping/packaging_rules.
Zammler Kazakhstan does not provide franchise services or open collection points under a partnership model. All logistics processes are managed centrally to ensure a high level of service, operational transparency, and consistent quality standards across the entire network.
- For sellers: For questions about order tracking and delivery, as some orders are processed by other courier services, please call 2323.
- For buyers: For questions about orders on Kaspi.kz, please call 9999.
- For sellers: For questions about tracking and delivery of orders from Kaspi.kz partners, please call 2323.
- For buyers: For questions about orders from Kaspi.kz, please call 9999.
The company is actively expanding its regional infrastructure and regularly analyzes demand patterns. New warehouses and collection points are being opened in stages in accordance with a development plan jointly with Kaspi.kz.
Case Studies
Robots at the Hub: How Zammler Kazakhstan Automated the Sorting of Non-Standard Parcels
Robotic sorting of non-standard parcels at Zammler Kazakhstan’s hub in Almaty reduced the number of operators from 12–15 to 5 and increased productivity to 1,200 parcels per hour. The system includes 17 autonomous robots, 30 destinations, and 2 scanners, with a designed capacity of up to 2,000 parcels per hour.
GPS Tracking in Logistics: How We Automated Processes and Improved Transportation Accuracy
In today’s logistics business, accuracy and responsiveness are key factors for successful operations. At Zammler Kazakhstan, we are constantly striving to implement advanced technologies, and one such solution is automated GPS tracking of shipments.
Heavy Cargo Handling: How the “Cargo” Line Automated Operations at the Zammler Kazakhstan Hub.
The “Cargo” automated line at the Zammler Kazakhstan hub has automated the handling of heavy and bulky shipments weighing up to 60 kg and measuring up to 1.5 m. The system sorts shipments across more than 30 destinations, reducing manual labor and the physical workload on employees.
GPS Tracking in Logistics: How We Automated Processes and Improved Transportation Accuracy
Automated GPS trip tracking integrated Zammler Hub ERP with Wialon through the UMT Connector service, eliminating manual data entry and the need for dispatchers to constantly switch between systems.
